Sadly we lost my father in law in December, so we contacted Charles Stephen’s rock ferry as my father in law chose them in his funeral pre paid plan. Nothing was too much as they took over everything, we had 1st class service from all at Charles Stephen’s, they were there at the end of the phone or an email at all times.Richard B. was our funeral director he explained everything, he was there for all our questions and advice needed. The day of the funeral it all run smoothly , the cars are beautiful, the service was outstanding, as I said before 1st class service. I would Definitley recommend to use Charles Stephen’s as there funeral directors as they gave us peace of mind at this very sad time, knowing it was all taken care of, we put our complete trust in them, I can’t thank everyone enough at C.S. for going out there way and providing a brilliant service. thank you .
Robert Cotgrave
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February 26, 2026
Thanks to all the staff at the Rock Ferry branch . You made what was a very difficult time that much easier. You took great care of our Mum and the family. Phil Brady is a credit to your company. A gentleman , Professional,curtious. Phil and his team were absolutely brilliant at all times . I cannot not thank you enough.
Robbie Cotgrave.
Jean Rawsthorne
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January 08, 2026
Thank you to all the staff at Charles Stephens for the professional and caring way you organised the funeral of my mother Sally Rawsthorne in October 2025.
Everything regarding it went smoothly and efficiently. Richard was always available to help or advise with the arrangement whilst remaining very supportive at this difficult time. All the staff we met were courteous, respectful and polite and gave us a very personal service.
Gill Lightfoot
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January 24, 2026
Richard was so kind and caring at a really difficult time for our family. The gentle care that was given to my husband was really appreciated. The attention to detail and suggestions put forward to make the service go well, were gratefully received.
Thank you for looking after us all, at such a sorrowful time.
Jill M
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November 11, 2025
Richard and the team at Charles Stephens recently organised my mum's funeral. They provided excellent support at this difficult time just when you need reassurance. Everyone I dealt with managed to keep the balance between friendliness and a high degree of professionalism. I wouldn't hesitate to recommend them.
Our Address
Clifton House, 215 Bebington Rd, Rock Ferry, Birkenhead CH42 4QA, UK
Sadly we lost my father in law in December, so we contacted Charles Stephen’s rock ferry as my father in law chose them in his funeral pre paid plan. Nothing was too much as they took over everything, we had 1st class service from all at Charles Stephen’s, they were there at the end of the phone or an email at all times.Richard B. was our funeral director he explained everything, he was there for all our questions and advice needed. The day of the funeral it all run smoothly , the cars are beautiful, the service was outstanding, as I said before 1st class service. I would Definitley recommend to use Charles Stephen’s as there funeral directors as they gave us peace of mind at this very sad time, knowing it was all taken care of, we put our complete trust in them, I can’t thank everyone enough at C.S. for going out there way and providing a brilliant service. thank you .
Thanks to all the staff at the Rock Ferry branch . You made what was a very difficult time that much easier. You took great care of our Mum and the family. Phil Brady is a credit to your company. A gentleman , Professional,curtious. Phil and his team were absolutely brilliant at all times . I cannot not thank you enough. Robbie Cotgrave.
Thank you to all the staff at Charles Stephens for the professional and caring way you organised the funeral of my mother Sally Rawsthorne in October 2025. Everything regarding it went smoothly and efficiently. Richard was always available to help or advise with the arrangement whilst remaining very supportive at this difficult time. All the staff we met were courteous, respectful and polite and gave us a very personal service.
Richard was so kind and caring at a really difficult time for our family. The gentle care that was given to my husband was really appreciated. The attention to detail and suggestions put forward to make the service go well, were gratefully received. Thank you for looking after us all, at such a sorrowful time.
Richard and the team at Charles Stephens recently organised my mum's funeral. They provided excellent support at this difficult time just when you need reassurance. Everyone I dealt with managed to keep the balance between friendliness and a high degree of professionalism. I wouldn't hesitate to recommend them.